Privacy Policy

1. Overview

Thank you for choosing Pop It, Please! We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following information when you use our platform:

  • Personal Information: such as your full name, email address, mobile number, identification documents (where required), and transaction history.
  • Payment and Banking Details: used solely to facilitate transactions and processed securely through our payment partners.
  • Non-Personal Information: including IP address, device type, browser type, and usage data for analytics and platform improvement.

3. How We Use Your Information

Your information is used to:

  • Facilitate and process secure payments between parties.
  • Provide customer support and resolve disputes.
  • Improve platform functionality, security, and user experience.
  • Communicate important updates, security alerts, or service changes.
  • Send promotional communications, only where you have consented to receive them.

4. Data Security

We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. All payment data is securely encrypted and processed via certified third-party payment providers.

5. Disclosure of Information

We do not sell, rent, or trade your personal data to any third parties. We may only share your data with:

  • Trusted service providers assisting us with platform operations and payment processing.
  • Law enforcement or regulatory authorities when required to comply with legal obligations.

6. Your Rights

Under POPIA, you have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your personal data (subject to legal or regulatory record-keeping requirements).
  • Withdraw consent for marketing communications at any time by clicking "unsubscribe" in our emails or contacting us.

7. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of South African courts.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated to you via email or prominent notice on our platform. Continued use of the Service after changes indicates your acceptance of the revised Policy.

9. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer at support@popitplease.co.za.